Help
SnapAtlas™ Help
Step-by-step guides — pick the thing you're trying to do.
- Organize my photos
- Sort everything — or one folder — into year / date / place folders. Merge and split folders, fix scan dates, convert HEIC.
- Remove duplicates
- Find exact copies and look-alikes, review them, and delete safely — with a surviving copy verified.
- Name the places in my photos
- Turn GPS into real place names, rename and merge places, or define your own like "Grandma’s house".
- Bring in photos from everywhere
- Import from drives, cards, phones, and cloud folders — already-owned files are skipped, nothing imports twice.
- Preview, review, and undo
- What-If mode, staged deletion, verification, backups, and the activity log — how SnapAtlas™ stays careful.
- Lookups & credits
- How place-name lookups work, why some use more credits, and why nothing is ever looked up twice.
Still stuck?
Email us at support@example.com — the Activity log and your Support Code make problems quick to diagnose.